MT5 Questions

DOWNLOAD Where can I download the MetaTrader software? To download the MetaTrader software, please click here.
INDICATORS How do I insert chart’s indicators?
  • You can also navigate to the Navigator section and insert chart indicators from there.
TREND LINES How can I create trend lines and other line studies? The steps are as follows:

  • On the top Menu bar, select INSERT
  • Then select the desired trend line.
  • After releasing the mouse button, a graphic icon of the selected trend line with a cross hair attached will appear. Using the mouse, place the cross hair over the selected chart. Click and hold the mouse button while moving the mouse to adjust the size of the trend line.

Line study’s shortcuts can also be accessed quickly by clicking on VIEW -> TOOLBARS -> LINE STUDIES to make the icons appear right below the Menu Bar.
There are additional options to select that appear on the top of the screen. These include fast clicks to the Trend line, Crosshair, Fibonacci Retracement, etc.

FIREWALL How do I get through the firewall protection? Disable anti-virus firewall for the MetaTrader 4 application and open up port 443.
BAR CHART How do I display a bar chart? On the top Menu bar, select CHARTS -> BAR CHART or use the keyboard’s shortcut (Alt+1).
REPORTS How do I obtain information on my account and daily transactions on the MetaTrader platform? Use the TERMINAL section of the platform. If this section is not open, go to VIEW -> TERMINAL (or use keyboard shortcut Ctrl+T). The steps are as follows:

  • In the TERMINAL section, select the Account History Tab.
  • This tab shows the history of your account, For convenience, this information can be printed.
  • Right click anywhere in this section.
  • Select ‘Save as Report’. (This can be saved as an HTML file that can be converted to an Excel File for your records.)
CANDLESTICK CHART How do I display a candlestick chart? On the top Menu bar, select CHARTS > CANDLESTICKS CHART or use the keyboard shortcut (Alt+2).
LINE CHART How do I display a line chart? On the top Menu bar, select CHARTS -> LINE CHART or use the keyboard shortcut (Alt+3).
ZOOM IN/OUT How do I zoom in or out of a chart? The steps are as follows:

  • Make sure the “charts” toolbar has been enabled
  • Next, select the icon for the appropriate action located under the Menu Bar. i.e. ‘+’ and ‘-‘.
  • Select either icon to zoom in or out of the chart.

Or use the keyboard shortcut for this function. To zoom in (Shift +), and to zoom out use (Shift – )

MINI, MICRO LOTS Does the MetaTrader platform facilitate mini lot (10 K) trading? Yes you can trade mini lots (10K) using the MetaTrader platform.
Here is the scale that we use for trading lot sizes on MetaTrader:

  • 0.01 lots = 1,000 units of base currency (or dollars) Our “micro” lot size.
  • 0.10 lots = 10,000 units of base currency (or dollars) Our “mini” lot size.
  • 1.00 lots – 100,000 units of base currency (or dollars) Our “standard” lot size.

**Please note that trading in lot sizes that are not shown in the scale above is possible. An example would be an open a lot position of 0.60 (60,000 units), an 8.00 lot position (800,000 units), and even a 3.20 lot position (320,000 units).
**If you want to trade e.g. 0.07 lots, or 1.29, etc. you must enter those values manually at the “Volume” window, (Trading -> New Order -> Volume)

LOG IN I’ve downloaded the MetaTrader platform. How do I log into my live account and start trading?

An email notification with a login name and password will be sent (i.e. Login: “60141” Password: “as4temp”). Download and install the platform. Open the login screen. Note that a screen may open that asks to open an account. “X” out of this screen.

  • To login, go to FILE -> LOGIN and type your login and password.
  • The server field has a drop-down menu, select the following server, e.g.: ‘FXDD-MT4 Live Server’.
  • Listen for a DING sound (confirmation noise) and your account number will appear in the top left corner of the platform.

If you see prices moving in Market Watch and the correct balance in your Terminal section, you have successfully logged into your live account.

PASSWORD CHANGE How do I change my password on MetaTrader? The steps are as follows:

  • On the top Menu bar, select TOOLS > OPTIONS or keyboard shortcut (Ctrl+O).
  • Under the SERVER tab, select CHANGE.
  • Input the current password in: “Current Password” text field.
  • Select ”Change master password” if it is not checked already.
  • Input the new password in: “New Password” text field.
  • Re-type the new password in the second “Confirm” text field.
LANGUAGE How do I select the language used? On the top Menu bar, select VIEW -> LANGUAGES, select the language preference.
SHORTCUTS Are there any keyboard shortcuts I can use to show the different windows on the platform? Most commonly used keyboard shortcuts:

  • Ctrl + M = Market Watch window
  • Ctrl + N = Navigator window
  • Ctrl + T = Terminal window
ALL SYMBOLS, ADD A CHART How do I see all the currency pairs that the broker offers? Within the Market Watch window, all of the currency pairs eligible to trade can be viewed by right-clicking within this section and selecting ‘Show All’. All currency pairs will appear thereafter. (View -> Market Watch -> (right click) Show All) or (Ctrl+M -> (right click) Show All).
To add a new chart, e.g. GBPCHF, click on the currency pair, then right-click “Chart Window”
HIGH/LOW How do I display High/Low Prices in the Market Watch window? The Market Watch window displays the high/low prices.
The steps are as follows:

  • In the Market Watch window right-click (anywhere)
  • Select “High/Low” (The high and low prices will appear for each currency pair for that particular day)
HELP GUIDE Do you provide a guide to assist with setting up charts? What type of options do I have? Yes. The MetaTrader 4 platform is one of the most advanced platforms in the market and this is especially true regarding the charting options and packages that are provided within.
Use the Help Topics option under the Help Menu (press F1™) has a section labeled ‘Working with Charts’. This section should be a good start to get you going.
To change the overall appearance of the charts go to: Menu bar—Charts–Properties. This allows you to change the color of the background, foreground, grid, etc.). To adjust the size of the chart, roll over the border of the chart window and hold the mouse button down to adjust the size.
TIME PERIOD How do i change the time period on the Metatrader charts?

To add time periods to the main menu bar select VIEW -> TOOLBARS -> PERIODICITY. (If needed) Use the following legend for applying time periods to charts:

  • IM1 = 1 minute chart
  • M5 = 5 minute chart
  • M15 = 15 minute chart
  • M30 = 30 minute chart
  • H1 = 1 hour chart
  • H4 = 4 hour chart
  • D1 = daily chart
  • W1 = weekly chart
  • MN = monthly chart
USER GUIDE Is there a user guide for MetaTrader 4.0? Yes, inside the platform select HELP -> HELP TOPICS or you can download it by clicking here.
TIME ZONE What time zone am I seeing on the MetaTrader platform? Can time zone be adjusted? You are seeing the broker’s time zone on the MT4 platform. Each broker has a different time zone. Unfortunately, the time on the MetaTrader platform cannot be changed. We apologize for any inconvenience. *GMT time varies with daylight savings.
DEMO ACCOUNT How do I open an additional demo account in the MetaTrader platform? The steps are as follows:

  • In the platform select FILE -> OPEN AN ACCOUNT
  • Fill in the Required Information(be sure to check “I agree to subscribe to your newsletters”)
  • Select Next (on the server page)
  • Select Next (Please note your username and password will appear)
  • Select Finish

The software will then automatically log into your new demo account, which will be displayed in the Navigator Window.

FILE EXTENSIONS What are common file extensions supported by Expert Advisor? MQ4 and EX4 are the only file extensions supported.
TRAFFIC to MT4 What factors influence the incoming and outgoing traffic in the program? Outgoing traffic depends on the user’s activity. Outgoing traffic is really small. Incoming traffic directly depends on the number of open chart windows.
TEMPLATES I have specific user settings that I would like to apply each time I start my platform. How can I set them to load?(MT4 – Templates) To save the settings to default, so that whenever a new chart is opened the settings are automatically applied (once the chart is modified), go to the “Template” button (usually the last button on the right of the toolbar), click “Save Template” and name your template as “Default.”.
Saving a template will save the following chart settings:

  • chart type (bars, candles or line)
  • color chart scale (zoomed in or out)
  • any custom indicators
  • any expert advisors
  • day separators
GOLD & SILVER Is Gold and Silver available in MetaTrader 4?

Yes gold and silver are available for trading in Metatrader 4. By default neither gold nor silver appear on the Market Watch Panel. To display the gold and silver tickers do the following:

  • Right click in the Market Watch Panel
  • Select “Show All” for Gold (XAU/USD) and Silver (XAG/USD) to appear

Gold and Silver (XAUUSD, XAGUSD) market trading time is Sunday 7 PM to Friday 4 PM EST.

TRAILING STOP What happens if I have a stop loss on an open order, but I also have a trailing stop on the same order? If the trailing stop gets triggered, there will be a new stop loss depending upon the trailing stop that you entered.


With the “MT5 FX Expert Advisor” you can also succeed and your life will never be the same.


 Enjoy your trading and great profits

with the “MT5 FX Expert Advisor”!



Foreign exchange trading carries a high level of risk that may not be suitable for all investors. Leverage creates additional risk and loss exposure. Before you decide to trade foreign exchange, carefully consider your investment objectives, experience level, and risk tolerance. You could lose some or all of your initial investment; do not invest money that you cannot afford to lose. Educate yourself on the risks associated with foreign exchange trading, and seek advice from an independent financial or tax advisor if you have any questions.


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