|DOWNLOAD||Where can I download the MetaTrader software?||To download the MetaTrader software, please click here.|
|INDICATORS||How do I insert chart’s indicators?||
|TREND LINES||How can I create trend lines and other line studies?||The steps are as follows:
Line study’s shortcuts can also be accessed quickly by clicking on VIEW -> TOOLBARS -> LINE STUDIES to make the icons appear right below the Menu Bar.
|FIREWALL||How do I get through the firewall protection?||Disable anti-virus firewall for the MetaTrader 4 application and open up port 443.|
|BAR CHART||How do I display a bar chart?||On the top Menu bar, select CHARTS -> BAR CHART or use the keyboard’s shortcut (Alt+1).|
|REPORTS||How do I obtain information on my account and daily transactions on the MetaTrader platform?||Use the TERMINAL section of the platform. If this section is not open, go to VIEW -> TERMINAL (or use keyboard shortcut Ctrl+T). The steps are as follows:
|CANDLESTICK CHART||How do I display a candlestick chart?||On the top Menu bar, select CHARTS > CANDLESTICKS CHART or use the keyboard shortcut (Alt+2).|
|LINE CHART||How do I display a line chart?||On the top Menu bar, select CHARTS -> LINE CHART or use the keyboard shortcut (Alt+3).|
|ZOOM IN/OUT||How do I zoom in or out of a chart?||The steps are as follows:
Or use the keyboard shortcut for this function. To zoom in (Shift +), and to zoom out use (Shift – )
|MINI, MICRO LOTS||Does the MetaTrader platform facilitate mini lot (10 K) trading?||Yes you can trade mini lots (10K) using the MetaTrader platform.
Here is the scale that we use for trading lot sizes on MetaTrader:
**Please note that trading in lot sizes that are not shown in the scale above is possible. An example would be an open a lot position of 0.60 (60,000 units), an 8.00 lot position (800,000 units), and even a 3.20 lot position (320,000 units).
|LOG IN||I’ve downloaded the MetaTrader platform. How do I log into my live account and start trading?||
An email notification with a login name and password will be sent (i.e. Login: “60141” Password: “as4temp”). Download and install the platform. Open the login screen. Note that a screen may open that asks to open an account. “X” out of this screen.
If you see prices moving in Market Watch and the correct balance in your Terminal section, you have successfully logged into your live account.
|PASSWORD CHANGE||How do I change my password on MetaTrader?||The steps are as follows:
|LANGUAGE||How do I select the language used?||On the top Menu bar, select VIEW -> LANGUAGES, select the language preference.|
|SHORTCUTS||Are there any keyboard shortcuts I can use to show the different windows on the platform?||Most commonly used keyboard shortcuts:
|ALL SYMBOLS, ADD A CHART||How do I see all the currency pairs that the broker offers?||Within the Market Watch window, all of the currency pairs eligible to trade can be viewed by right-clicking within this section and selecting ‘Show All’. All currency pairs will appear thereafter. (View -> Market Watch -> (right click) Show All) or (Ctrl+M -> (right click) Show All).
To add a new chart, e.g. GBPCHF, click on the currency pair, then right-click “Chart Window”
|HIGH/LOW||How do I display High/Low Prices in the Market Watch window?||The Market Watch window displays the high/low prices.
The steps are as follows:
|HELP GUIDE||Do you provide a guide to assist with setting up charts? What type of options do I have?||Yes. The MetaTrader 4 platform is one of the most advanced platforms in the market and this is especially true regarding the charting options and packages that are provided within.
Use the Help Topics option under the Help Menu (press F1™) has a section labeled ‘Working with Charts’. This section should be a good start to get you going.
To change the overall appearance of the charts go to: Menu bar—Charts–Properties. This allows you to change the color of the background, foreground, grid, etc.). To adjust the size of the chart, roll over the border of the chart window and hold the mouse button down to adjust the size.
|TIME PERIOD||How do i change the time period on the Metatrader charts?||
To add time periods to the main menu bar select VIEW -> TOOLBARS -> PERIODICITY. (If needed) Use the following legend for applying time periods to charts:
|USER GUIDE||Is there a user guide for MetaTrader 4.0?||Yes, inside the platform select HELP -> HELP TOPICS or you can download it by clicking here.|
|TIME ZONE||What time zone am I seeing on the MetaTrader platform? Can time zone be adjusted?||You are seeing the broker’s time zone on the MT4 platform. Each broker has a different time zone. Unfortunately, the time on the MetaTrader platform cannot be changed. We apologize for any inconvenience. *GMT time varies with daylight savings.|
|DEMO ACCOUNT||How do I open an additional demo account in the MetaTrader platform?||The steps are as follows:
The software will then automatically log into your new demo account, which will be displayed in the Navigator Window.
|FILE EXTENSIONS||What are common file extensions supported by Expert Advisor?||MQ4 and EX4 are the only file extensions supported.|
|TRAFFIC to MT4||What factors influence the incoming and outgoing traffic in the program?||Outgoing traffic depends on the user’s activity. Outgoing traffic is really small. Incoming traffic directly depends on the number of open chart windows.|
|TEMPLATES||I have specific user settings that I would like to apply each time I start my platform. How can I set them to load?(MT4 – Templates)||To save the settings to default, so that whenever a new chart is opened the settings are automatically applied (once the chart is modified), go to the “Template” button (usually the last button on the right of the toolbar), click “Save Template” and name your template as “Default.”.
Saving a template will save the following chart settings:
|GOLD & SILVER||Is Gold and Silver available in MetaTrader 4?||
Yes gold and silver are available for trading in Metatrader 4. By default neither gold nor silver appear on the Market Watch Panel. To display the gold and silver tickers do the following:
Gold and Silver (XAUUSD, XAGUSD) market trading time is Sunday 7 PM to Friday 4 PM EST.
|TRAILING STOP||What happens if I have a stop loss on an open order, but I also have a trailing stop on the same order?||If the trailing stop gets triggered, there will be a new stop loss depending upon the trailing stop that you entered.|
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HIGH RISK WARNING :
Foreign exchange trading carries a high level of risk that may not be suitable for all investors. Leverage creates additional risk and loss exposure. Before you decide to trade foreign exchange, carefully consider your investment objectives, experience level, and risk tolerance. You could lose some or all of your initial investment; do not invest money that you cannot afford to lose. Educate yourself on the risks associated with foreign exchange trading, and seek advice from an independent financial or tax advisor if you have any questions.